Help center
Guides and workflows for AcaTrove
Find setup instructions, feature guides, and admin documentation for researchers, teams, and institutions.
Troubleshooting
Common errors, login issues, and performance tips
AI Features Not Working
Troubleshooting when the Research AI Panel does not respond, returns errors, or produces unexpected results.
Common Error Messages
A guide to frequent error messages in AcaTrove and how to resolve them.
Login and Authentication Issues
Solutions for login failures, ORCID connection problems, password resets, and session timeouts.
Performance Optimization
Recommendations for browser settings, cache management, large datasets, and network requirements.
Upload and File Issues
Resolving failed uploads, unsupported file formats, size limits, and metadata extraction problems.